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Complaints

Should you have any complaint, our Compliance department will pay special attention and investigate. We may contact you if we need further clarifications. 

You need to read and accept the Privacy Policy to send the message.

Basic Information regarding Data Protection.

Data Controller: Copernicus Servicing S.L. – CIF B86641180

Purpose: To solve the possible infringement of the rights of those who submit a complain. Regarding claims, to protect Copernicus Servicing from the possible commission of crimes.

Legitimation: We use your data because you are consenting when you send us the complaint or claim.

Recipient: Communications are strictly confidential. But legal or judicial obligations, we do not expect to disclose your data to anyone else.

Rights: Access, rectification and erasure data, as well as other rights explained in the additional information.

I agree the Privacy Policy.

COOKIE POLICY

What are cookies

Cookies are small files that contain certain information about the user's browsing through the web page. Cookies are sent to the user's browser and stored on your computer.

Purpose of cookies

Cookies are used to capture information about the user's browsing, by analyzing it, to find out how the user interacts with www.copernicusservicing.com, and thus optimize the experience of browsing.

Types of cookies The cookies we use are:

- Analysis Cookies (Google analytics): they allow the monitoring and analysis of the user's behavior in order to introduce improvements according to the user's use of the web page and the services. According to Google, Google Analytics is a free web analytics tool that mainly allows website owners to know how users interact with their website. It also enables cookies in the domain of the site where you are and uses a set of cookies called "__ utma " and "__ UTMZ " To collect information anonymously and to produce web site trend reports without identifying individual users. Learn more about Google analytics at:

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

-Technical cookies: Allow the user to navigate through the website and use their different options or services.

Disabling cookies

Users can reject the possibility of us using cookies on their terminal computer by configuring their browser, but this will lead to a less satisfying browsing experience that can even be flawed. For more information on deactivating cookies visit:

https://support.mozilla.org/es/kb/Borrar%20cookies

https://support.google.com/chrome/answer/95647?hl=es

http://windows.microsoft.com/es-xl/internet-explorer/delete-manage-cookies#ie=ie-11-win-7

http://support.apple.com/kb/ht1677?viewlocale=es_ES