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Quejas y Denuncias

Si tiene alguna queja o quiere presentar una denuncia, nuestro departamento de Cumplimiento Normativo le prestará la mayor atención e iniciará las investigaciones pertinentes pudiéndose ponerse en contacto con usted si fueran necesarias aclaraciones adicionales 

Para enviar el mensaje es necesario leer y consentir la Política de Privacidad

Información básica sobre Protección de Datos.

Responsable: Copernicus Servicing S.L. – CIF B86641180

Finalidad: Resolver las posibles vulneraciones de derechos de aquellas personas que presenten una queja. En lo que respecta a las denuncias, proteger a Copernicus Servicing de la posible comisión de delitos.

Legitimación: Usamos sus datos sobre la base del consentimiento que nos otorga al enviarnos la queja o la denuncia.

Destinatarios: El canal es estrictamente confidencial. Salvo obligaciones legales o judiciales, no están previstas las comunicaciones de datos a otras entidades.

Derechos: Acceder, rectificar y suprimir los datos, así como otros derechos, como se explica en la información adicional.

Doy mi consentimiento a la Política de Privacidad.

COOKIE POLICY

What are cookies

Cookies are small files that contain certain information about the user's browsing through the web page. Cookies are sent to the user's browser and stored on your computer.

Purpose of cookies

Cookies are used to capture information about the user's browsing, by analyzing it, to find out how the user interacts with www.copernicusservicing.com, and thus optimize the experience of browsing.

Types of cookies The cookies we use are:

- Analysis Cookies (Google analytics): they allow the monitoring and analysis of the user's behavior in order to introduce improvements according to the user's use of the web page and the services. According to Google, Google Analytics is a free web analytics tool that mainly allows website owners to know how users interact with their website. It also enables cookies in the domain of the site where you are and uses a set of cookies called "__ utma " and "__ UTMZ " To collect information anonymously and to produce web site trend reports without identifying individual users. Learn more about Google analytics at:

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

-Technical cookies: Allow the user to navigate through the website and use their different options or services.

Disabling cookies

Users can reject the possibility of us using cookies on their terminal computer by configuring their browser, but this will lead to a less satisfying browsing experience that can even be flawed. For more information on deactivating cookies visit:

https://support.mozilla.org/es/kb/Borrar%20cookies

https://support.google.com/chrome/answer/95647?hl=es

http://windows.microsoft.com/es-xl/internet-explorer/delete-manage-cookies#ie=ie-11-win-7

http://support.apple.com/kb/ht1677?viewlocale=es_ES